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½ day course
During the workshop we look at different types of communication, how by using the right type of communication you can make the message you give understood, how you can improve the understanding of messages sent to you and how you can control the flow of communication. Tools including videos, exercises and role plays with help give you to confidence to improve you communication skills.
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Contents: |
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The three styles of communication |
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Barriers to communication |
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Advantages and disadvantages to written and verbal communication |
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Register your interest |
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Listening skills
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Body language |
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Giving and receiving feedback
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(BCT),
bct.gb, birmingham
commercial training,
birmingham commercial,
BCT, BET, birmingham
electrical training |
