Half or One Day Course
Performance management is a dialogue between employees and their managers on what is expected and how it is to be achieved.  It is strategic process in line with the needs of the business. Within performance management is performance appraisals.  During this workshop we will look at the process, the skills that are needed, benefits to appraisals, how to overcome the problems and move forward with new objectives.

Contents: Performance Management Establishing the Appraisal System What is an appraisal system? Benefits to appraisals Who should undertake an appraisal? Types of appraisal      Appraisal process Fairness in appraisals Appraisal process   Preparation Discuss Training and development Follow up   Register your interest

Essential skills Key principles   Behaviour skills Effective listening Problem appraisals Possible problems Quit while ahead Ending the interview

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