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One Day Course
This course will
help delegates to
develop the skills
and techniques of
effective supervision
and team leadership.
Designed for those
new to the leadership
role or those wishing
to improve their
basic management
skills, the course
will enable delegates
to learn about team
and individual goal-setting
and motivation,
communication, assertiveness,
listening skills,
performance measurement,
coaching and feedback.
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Contents: |
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The
role
and
responsibilities
of the
supervisor
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People
management
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Setting
individual
and
team
goals
and
objectives
Motivating
individuals
and
teams
? Communication,
listening
skills
and
feedback
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Team
development
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Developing
team
members
Managing
team
performance
Building
on strengths
Recognition
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Register your interest
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Back
to course
list |
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Effective
delegation
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Managing
difficult
people
and
situations |
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Effective
meetings
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Problem-solving
techniques
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Personal
Development
–
action
planning
for
the
future |
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BCT),
bct.gb, birmingham
commercial training,
birmingham commercial
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