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One Day
Course
Personal assistants
provide vital support
to managers and
contribute greatly
to achieving organisational
objectives. This
course is designed
for secretaries
and administrators
moving into the
role of personal
assistant or those
already in these
positions wishing
to improve their
skills.
Delegates will look
at a variety of
ways in which they
can enhance their
position in the
organisation and
become a valuable
“right hand
person” for
their line manager,
as well as achieving
and maintaining
their own professionalism
and identity.
The course will
provide them with
skills needed by
today’s personal
assistants, including
problem solving,
report-writing,
organising events
and making presentations.
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Contents: |
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The
organisation
and
its
objectives,
and
the
role
of the
PA |
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Managing
time
effectively
and
goal
setting |
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Delegation |
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Negotiation
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Problem
solving
techniques
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Register your interest |
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Effective
communication
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Writing
reports
and
minutes
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Organising
events
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Preparing
and
making
presentations |
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Projecting
a professional
image |
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Continuing
professional
development |
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BCT),
bct.gb, birmingham
commercial training,
birmingham commercial
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